We have an ever-increasing network of highly experienced consultants with a wide range of skills and backgrounds that we can assign to projects either as individuals or as multi-skilled teams:
- Clinical: medical, nursing and professions supplementary to medicine
- Financial and commercial: accountants, analysts and programme/project managers
- Organisational development: change managers, recruitment specialists, trainers and HR
- Health planning and analysis: strategic planners, business planners and analysts
- Managerial: chief executives, senior managers and operational managers
- Healthcare technology: medical equipment and information management communication technology
Salma Ali – Masters Healthcare Policy and Management, RGN, Registered Midwife, Cert Health Visitor
As a highly experienced leader Salma has extensive experience in senior leadership roles across the NHS having held executive responsibility for a wide range of functions. Following 10 plus years’ experience as an executive director (primary care, commissioning, provider and nursing) in PCTS in West Midlands and Birmingham Strategic Health Authority (SHA) she was Accountable officer for Walsall CCG for four years before moving to NHS England as a Director working in commissioning and system development. As a senior leader across the health and social care system Salma has developed a track record of delivery within a highly political and complex partnership environment instilling confidence in stakeholders and teams alike.
David Allison – IOD Chartered Director Programme, Chartered Engineer MIET Programme, Yale University Health & Social Care Programme, Prince 2, BSc (Hons)
A senior business leader with significant breadth and depth of experience at CEO, Chair, COO and Operations/ Business Development Director level gained principally in the NHS and private sector Pharma/ Life Sciences sectors. Having been recruited into the NHS to bring operational excellence, greater commercial focus and enhanced technology adoption he has fulfilled roles as Chief Operating Officer of Newcastle upon Tyne NHS FT where he led exiting the National Programme for IT and successfully implemented an EHR in partnership with Cerner and UPMC whilst creating a number of healthcare SMEs, Chief Executive of Wirral Hospitals NHS FT which he established as an NHS Global Centre of Digital Excellence (GCDE), Board member of the North West Leadership Academy, Chair of the Wirral and Cheshire A&E Delivery Board leading system wide reconfiguration and Chair of the North West Digital Strategy Board. Shortlisted for the HSJ NHS CEO of the year 2016/17.
Zac Arif – DPodM, MSc (Project Management)
Zac is a senior manager experienced in managing change within the NHS and social care through engagement of clinicians and other staffs. With a clinical background in podiatry combined with general management expertise and education, achievement has been in the management and implementation of new and innovative projects, contributing to the improvement of the NHS through consideration of patient: management: project relationship. He has held a variety of roles, including chief executive, executive director and project manager. As policy lead for primary care and older peoples’ services in South East Region he helped establish effective arrangements to support the implementation of the Older Peoples National Service Framework and establishment of PCTs. He was also a member of the DHSC’s Health and Inequalities Task Force, Access Task Force, Choice (Primary Care) and member of the Expert Reference Group responsible for advising Lord Hunt on the National Service Framework for Diabetes. He is passionate about improving access to services and in reducing unnecessary waiting. He is a visiting lecturer at Salford University.
St. Clair Armitage – BSc (Hons)
St.Clair is an experienced director who has sat on Boards in both the public and private sectors for 20 years. He has also advised clients on a consultancy basis for the last 5 years. He specialises in developing and implementing strategy, corporate governance, managing major infrastructure projects and finding innovative ways to maximise an organisation’s benefit from their physical assets with improving patient care and wellbeing as the primary focus. He has delivered major healthcare PFI projects at two NHS Foundation Trusts and the leading hospital in Canada. He has also recently project managed a range of smaller projects for a Community Interest Company.
Anne Augustine – MBA, MA, PgCert
Anne is a down to earth, psychologically trained, commercially experienced and values-driven organisational consultant, facilitator, researcher, writer and coach. She specialises in working with cultural and organisational dynamics to unlock performance, engagement and purpose. During her 25+ year career, Anne’s roles have varied from consulting to business development and programme delivery; from analyst to VP and board member; and with organisations ranging from challenger start-ups, social enterprises, public institutions to established global multinationals.
Catherine Barton – Post Graduate Diploma in Health & Social Care
Catherine is a highly motivated NHS operational manager with over 24 years’ experience at senior level. She has provided vision and leadership to operational teams in a wide spectrum of specialities in acute and specialist secondary care. Catherine is an enthusiastic transformation lead who has empowered clinical and non-clinical teams to achieve change objectives. She is passionate about public service and achieving value for money for the public purse.
Iain Bell – FCA, BA (Hons), MSP, Prince2, ITIL
Iain is an entrepreneurial chartered accountant, with a track record of successfully delivering service change programmes and projects to achieve strategic priorities in complex and political environments. Iain is highly analytical and data literate with a passion for making sense from data, creating insights and delivering value. Iain has NHS Executive Director experience, worked for Ernst & Young (EY) for 12 years and undertaken strategic roles at the Department of Health and Strategic Health Authorities.
Polly Bishop – MBA, PGDip Digital Healthcare Leadership (NHS Digital Academy)
A highly experienced leader, with 25 years in consulting, healthcare and digital, Polly specialises in digital strategy and transformation. As a director at NHSX, Polly led strategy and commissioning of national digital citizen services, products and the digital ecosystem. She has a strong track record in creating partnerships and delivering success in multi-organisational environments. Polly is an excellent chair, facilitator and presenter and known for her ability to quickly identify issues and build engagement through her collaborative, pragmatic, practical leadership style. Polly is passionate about the potential for digital to transform people’s healthcare experiences and outcomes, and to drive efficiency.
Donna Briggs – BSc (Hons), Fellow of Chartered Institute of Management Accountants
Donna is a high-achieving former Executive Director bringing expertise in finance, contracting and corporate governance. Offering over 21 years of NHS experience and leadership in commissioning, provider and regulatory sectors alongside experience of collaborative working with Local Authorities and the voluntary sector.
Donna is a skilled healthcare professional who has been a member of CCG Governing Bodies in her roles as Chief Finance Officer, Interim Accountable Officer and Interim Executive Director of Finance, Contracting and Corporate Governance.
Donna has a forward-thinking mindset and demonstrable track record of accomplishment. She is a natural leader with an ability to bring teams on a journey with her, using her passion, enthusiasm, knowledge and experience to deliver improvement and transformation.
Conor Burke – BSc (Hons), Dip. Occupational Therapy, ILM Level 7 Business Coach Practitioner
Independent consultant, coach and former NHS system leader now supporting NHS, local government and life science organisations to generate new insights, develop foundations for successful collaboration and improve care delivery and performance. He is skilled in: strategy and partnership development, coaching and facilitation, healthcare commissioner and payor, governance and assurance, quality and performance improvement, market access, business development, change management.
Stephen Burke – ACA, BSc Econ
Steve is an experienced interim executive. He qualified as a Chartered Accountant in 1985 having trained with Arthur Young in London. He has worked for both larger international groups and smaller entrepreneurial companies and has used his extensive financial and business turnaround experience from the private sector to help drive significant improvements in financial and operational performance in a number of NHS Trusts over the last 6 years. He provides expert consultancy support, primarily to providers in strategic planning, financial management, project management and change management and has helped several Trusts gain FT status.
Natalie is a management consultant who has focused on the health sector for close to six years. Her experience centres around change and transformation for NHS Trusts. She spent three years working with BT Health Consulting, where she was responsible for the change and transformation activities and deliverables for many NHS Trusts. More recently she has worked as a transformation consultant on NHS Trust transformation programmes where key responsibilities have included process analysis, change action planning and change and benefits management. Natalie began her career on the 2-year BT graduate training programme and has a postgraduate qualification in marketing. She has strong business acumen and excellent analytical and written and spoken communication skills.
James Burton – BA (Hons)
James has a successful track record of delivering complex change programmes at scale. These have often been high risk, with a high public profile and included substantial IT workstreams. He is used to managing through the full programme lifecycle from business case to live operations. James has experience of health and social care regulation, having delivered the Annual Health Check (the rating of NHS Trusts) at the Healthcare Commission and the licencing of health and social care providers in England at the Care Quality Commission. He also has experience of healthcare provision, has consulted for Clinical Commissioning Groups, and has mobilised two regional health and social care integration programmes. Recently James has led on the development of the national core information standard for medical records and supported a digital healthcare provider with ISO 27001 certification.
Lynn Callard – RGN, RSCN, RHV, MSc
Lynn is an executive leader with a professional nursing background. She has extensive experience in leadership, large scale transformational change and service improvement. Her key skills are in strategic planning, complex operational management, influencing and delivering results both nationally and internationally. She has proven ability to lead and influence a broad range of stakeholders across diverse organisations. Managing people and developing teams to deliver are key strengths. She is a highly committed professional whose focus is to put patients at the centre of all she does in order to ensure the care they receive is of the highest quality.
Dr Emma Carter – BSc, MSc, PhD
An experienced researcher and analyst with a background in operational research, statistics and decision support, and a host of quantitative and qualitative skills developed through a career in academia and consultancy. Emma has provided analytical expertise to a range of areas: evaluations, consultations, performance reviews, improving service delivery projects, commissioning, health needs assessments and business cases. She advises on research design, data collection and analysis and provides research and analytical services.
Clive Cartwright – FCA, PRINCE 2 Practitioner
An experienced health consultant on the finance side, who specialises in financial management and project management, Clive has worked on the commissioning side in strategic management, options appraisal, preparation of business cases, issuing and evaluating tenders and on the provider side in contract negotiation, performance improvement and turnaround. He has worked in the health sector for over 8 years on interim assignments, both in the UK and internationally. Earlier years were spent with Ernst & Young internationally in audit, tax and consultancy managing practice areas in Nigeria and China.
Mark Chamberlain – BEng, MSc
Mark Chamberlain has worked in the health, education and telecommunications sectors, operating at director level in BT for 10 years and being a non-executive director of Leeds Teaching Hospitals NHS Trust for the last 5 years. He has successfully implemented major business transformation programmes on several occasions – with a focus on building effective operating models, organisation design, people-engagement and cost effectiveness. Mark’s experience in large, complex, multi-site, technology-enabled organisations lends itself ideally to the challenges currently facing the health sector.
Diane Charnock – BA (Hons), Cert.Ed.
Diane has spent over 12 years in executive search and selection and has successfully recruited to Chief Executive, Director, and Non-Executive Director posts within the health sector. She has worked at Director and Partner level for some of the best known UK companies, including Tribal Resourcing and she has 10 years’ experience in Non-Executive Chair roles within the NHS – including a Community Trust, a large Teaching Hospital and a Non-Medical Education and Training Consortium. In addition to recruitment support, Diane also offers coaching to individuals and groups in compelling CV writing, interview preparation and presentation skills as part of an outplacement or leadership development programme.
David Chevins – BA (Hons), CPFA
David Chevins is the Chief Executive of Hygeian Consulting. David has over 45 years’ healthcare experience, in the public and private sectors, as a management consultant, senior manager and non-executive director. Following 10 years in NHS finance, he became a management consultant with Deloitte. He established Secta in 1990 which grew into a leading specialist healthcare consulting business before being acquired in 2002 by Tribal Group plc. From 2003 to 2006, David was Chief Executive of Tribal’s consulting division, and has subsequently worked as a freelance consultant and non-executive director.
Phil Clow – MSc, BSc, Post Graduate Certificate – Innovation & Performance
Phil led a national efficiency programme for the NHS, saving £1.2 billion for reinvestment into front line healthcare. Phil has held NHS Director posts for 9 years at an NHS Foundation Trust, NHS Clinical Commissioning Group and NHS Arm’s Length Body, with Director level responsibility for strategy, efficiency, improvement, partnerships, contracting, performance and business development.
Phil has developed strategy and led significant change programmes including a digital transformation programme across the NHS, integration of health and social care, development of NHS Foundation Trust business strategy, merger of two Clinical Commissioning Groups and establishment of a new NHS Clinical Commissioning Group.
Dr David Cochrane – BSc, MSc, PhD
David has a PhD in Health Policy and is a specialist in commissioning development, demand management, whole system productivity and risk stratification. He led the deployment of proprietary care guidelines in 12 PCTs and 15 acute providers. He also led the deployment of the Johns Hopkins ACG tool in the United Kingdom. He has a track record in delivering productivity gain through quality improvement involving movement of services from hospital closer to people’s home, and reduction in unscheduled admissions. David is also an accredited consultant with the World Bank.
Richard Cohen – BA Accounting & Finance, PGCE, PRINCE 2, MSP
Richard is an experienced management consultant with a background of over 10 years in programme management within the Local Public Sector. He specialises in large scale transformation within Health and Social Care, with a recent focus on system collaboration, New Models of Care and Accountable Care. He moved into consultancy, having gained an immensely valuable perspective of how Local Government operates, where his principal responsibility was managing corporate programmes and projects, and providing business change consultancy to internal clients and partners. Prior to this, Richard worked in education, as a teacher, and for Barclays PLC where he managed large scale service improvement and change projects.
John Coleman – BSc (Hons) Health & Social Care Management, MSc Management Development
John is an experienced healthcare operational director/chief operating officer with a proven track record in delivering operational turnaround and realignment of NHS Trusts. He has international management experience at executive level in Abu Dhabi, Qatar & Saudi Arabia. A Senior Associate Member of the Royal Society of Medicine and an Associate Member of the European Society of Emergency Medicine EUSEM. Recommended by the regulator in England to several board positions.
Liza Collins – MA Organisations & Social Change
Liza is a solution focused project manager and healthcare planner. Liza has extensive healthcare experience working with the UK and Australian Health Service. Working from the ground up, Liza has a strong background in service redesign/improvement, cancer services management, change management, contract negotiations and capital planning. Liza is a people person with clear communication and emotional intelligence skills that fosters good relationships and collaboration in all her projects. Liza has a passion to make a difference to people and their health. Liza has created a series of talks that she has delivered to the Foster Care Associates as well as schools over the past 4 years, as a way of changing the way we think about our health.
Dianne Conduit – RGN, MBA
Dianne is an experienced executive director, leader and senior manager with a strong clinical background in both health and social care. She is passionate about securing the highest standards of care and outcomes for service users, delivered as efficiently and as cost effectively as possible through knowledge-based commissioning. Dianne has a strong reputation for delivering transformational change in both service and performance improvement across all sectors of health care and specifically health and social care integration. She has credibility with both front line staff and Boards alike and can engage and communicate with a wide and complex range of internal and external stakeholders.
Robert Connor – PRINCE 2
Robert has extensive health and social care experience, in the public and private sectors, as a project manager, business analyst and project subject matter expert in data migration, communications and service design. Following 20 years working within the NHS and local authority social services, he set up his own consultancy to provide services to public and independent sector health and social care organisations, and previous clients include Tower Hamlets PCT, Bath and North East Somerset PCT, Care UK, Ark Home Healthcare and Harmoni HS Ltd. Most recently he provided business systems analysis and design services to a large NHS 111 service mobilisation in the South West of England, working in partnership with three NHS commissioning organisations.
Sophia Cristie – ESRC Research Methods, MA Sociology of Contemporary Culture, BA Hons) 1st Class English Language & Literature (Oxford)
Sophia has extensive senior management and commissioning experience, including nine years as the chief executive of complex commissioning organisations operating in highly politicised environment. Operating budget £1.3bn, of which £45m direct delivery of services and £700m specialised services
She was named as 3rd most influential NHS Trust Chief Executive in HSJ Top 100 in Healthcare 2010.
Jon Crockett – CPFA, BA (Hons), Hons Dsc
A highly experienced leader, with 20 years’ executive board level service as both Chief Executive and Finance Director, Jon specialises in effective strategic leadership. His influencing skills were developed in shaping and delivering real change in public service delivery. His strong interpersonal and presentation skills are evidenced by an outstanding track record in creating effective partnerships and delivering success in multi-organisational environments. Jon is an excellent motivator, having delivered a range of successful organisational and structural changes. He is also results-orientated with a passionate commitment to the delivery of key business objectives.
Janina Cross – BSc (Hons) Mathematics and Statistics, PRINCE 2
Janina is a healthcare informatics consultant specialising in the development and delivery of digital strategy, technology business cases, programmes and projects with the core aim of promoting patient experience, achieving business optimisation and improving safety, quality and performance through the meaningful use of data. With a breadth of senior leadership and technical transformation experience, Janina has consistently delivered innovative solutions to complex digital requirements across a range of private and public sector organisations. She is ideally placed to take on new programmes and projects quickly and efficiently but also has the skills and experience to support the turnaround of ailing programmes and to provide quality assurance to boards and to re-engage and influence stakeholders.
Paul Curran – BSc Economics
Paul is an experienced consultant with a diversity of expertise in finance, project management, capital projects, PFI, activity and capacity planning for both commissioners and providers. He has used his consultancy skills to advise on medium and long-term financial planning for commissioners and providers. He has also recently provided expert advice and direction for the regularisation of a commissioner’s asset base. Paul has outstanding problem-solving skills and a successful track record of advising NHS organisations on its best way forward financially either from a clinical or non-clinical perspective.
Dr Farhang Daemi – BSc, PhD, MBCS
Dr Farhang Daemi is an expert in driving efficiencies and cost saving in healthcare technology expenditure through clinical engagement, robust deal making & supply chain management. He has over 24 years’ international senior management experience in designing, evaluating & delivering innovative programmes & businesses in medical, healthcare and other advanced technologies. Farhang has a Bachelor of Science degree and a Doctorate in Electrical and Electronic Engineering from the University of Nottingham and is a professional member of BCS, the Chartered Institute for IT.
June Dales – BA MPhil
supports NHS and private healthcare clients, and their partners and
stakeholders, to provide services in the UK and overseas. June has
specialist expertise in developing and writing coherent tender
responses and managing participation in procurements. She is
experienced in helping clients develop effective governance and
operational arrangements to underpin public-private partnerships and
NHS consortia. June also has expertise in developing robust business
cases to secure funding for new facilities and planning the
introduction of new health services.
June’s 16 years’ consultancy has followed an 18-year career in planning and management in the pharmaceutical industry, Department of Health and NHS.
Amanda Dartnell – MSP Programme Management & PRINCE2 –QA Clinical Systems Improvement-
Amanda is a proactive, highly motivated, experienced leader, with an exceptional track record of success in the design, development and delivery of complex large-scale change programmes. Equally comfortable at operational and board level she has extensive training experience both nationally and internationally. Amanda’s pragmatic approach coupled with a high degree of insight and emotional intelligence ensures she exceeds expectations.
Nicola Davey – BPharm (Hons), MPhil, MRPharmS
Nicola is an experienced pharmacist and quality improvement practitioner who specialises in service improvement. She has worked in the acute and primary care sectors, at local, regional and national level (NHS Institute for Innovation and Improvement). Nicola has developed a portfolio career over many years combining consultancy with established senior NHS roles. She provides expert consultancy support to providers and commissioners for leadership through complexity, quality improvement, medicines management, clinical governance and risk, innovation, learning and development, coaching and mentoring for improvement, systems diagnostics, product design and testing, and co-production of safety solutions.
Hannah Davies – BSc Statistics and management science techniques
Hannah is an experienced healthcare analyst specialising in activity and capacity modelling, market analysis, benchmarking service delivery, mapping and travel analysis. Recent projects include: modelling sub-specialty level inpatient flows between different healthcare settings for acute hospitals and community based services; catchment population and activity profiling to investigate options for future service developments; building mental health capacity models to assess the need for beds, day hospitals and community team resources.
Dr Paritosh Desai – MBBS, MS (Orth), DNB (Orth), MBA, Green belt in Lean Six Sigma, PRINCE 2
A surgeon qualified in Prince 2 & Lean Six Sigma with a record of delivering on strategic and operational transformational programmes involving multiple senior stakeholders. I bring together the commercial acumen from working in the private sector big 4 environment with breadth of experience of all parts of the health sector in delivering transformational change, performance improvement and business benefits to help an organization achieve its goals.
Sue Eardley – JP, BSc (Hons), CEng, MIET
A highly experienced reviewer of child health services. As Head of Invited Reviews at the Royal College of Paediatrics she led/oversaw almost 100 clinical multi-disciplinary reviews, and the Paediatric Diabetes Quality programme. Sue managed projects around paediatric workforce and standards, and co-led a paediatric clinical leadership programme. Previously, Sue led the Children and Maternity strategy team at the Healthcare Commission/ CQC, overseeing all reviews in this field. A trained engineer, Sue moved to health in 1991, becoming Non-Executive Director then Chairman of Croydon University Hospital for thirteen years, alongside extensive voluntary activities and NHS Confederation Council membership.
Alan Edwards – BA (Hons), CPFA, HFMA
Alan is an experienced management consultant and NHS NED. He was a management consulting Partner at KPMG, PwC and IBM leading teams responsible for major change programmes in the public sector. Alan has led financial management consulting teams working in the NHS, including PFI and turn around projects. Alan is currently Deputy Chair and Audit Committee Chair at Birmingham Women’s and Children’s NHS FT. Previously he was Chair of Royal Wolverhampton Hospitals NHS Trust and Audit Committee Chair at Walsall Hospitals NHS Trust. Alan offers real experience of NHS governance including recent close involvement in an NHS merger.
Graham Elderfield – MBA, FHM, DMS, MIMgt
Graham Elderfield is a highly experienced Senior Chief Executive with extensive Board level expertise in Healthcare Management in the UK, Germany and Qatar. He was a National Health Service Chief Executive of Acute and Primary Care Trusts for sixteen years; he managed the Commercial Contract for Guys and St Thomas’ Hospital in Germany and was Executive Director for Hamad Medical Corporation in Qatar managing the Treatment Abroad Service and also managing the day to day operations at the Heart Hospital. He currently is an International Healthcare Management Consultant with Glenfield Consulting Ltd.
Professor Susan Fairlie – MSc, BSc (Hons), RN
Susan is a clinician and OD specialist with significant experience of many sectors within the NHS. She has held several national senior leadership roles and was previously an Executive Nurse. She is an Executive Coach, an NLP Practitioner and accredited to use 360 feedback and the Strengths Deployment Inventory. She is an experienced facilitator, particularly in Quality Improvement, applying innovation, co-design, service improvement and transformation techniques. She is passionate about high quality care and the role of leaders in creating safer systems. She offers a range of interventions from Board development to frontline service improvement as well as interim roles.
Anne Flanagan – BA (Hons) Social Science, CQSW, MSP Foundation, MSP Practitioner
Anne has extensive public sector experience in health, social care, voluntary and community sector and criminal justice in both commissioning and provider services. A strategic thinker who is able to quickly grasp key issues and turn ideas into action. She has a successful track record in strategy, strategic planning, and development; commissioning, collaborative and partnership working; change management; leading multiple projects and programmes of work and of establishing and developing organisational systems and processes. Anne is known for a drive to deliver, capacity for work, problem solving, decisiveness and collaboration.
Wendy Gault – Grad DipPhys; MBA; MSP & Prince 2 Practitioner
Wendy is an experienced health consultant with a clinical background who specialises in service redesign and performance improvement. She has led several large, complex projects involving major change across all health care settings and whole health economies. Wendy has a strong reputation for delivering improvement, achieved by supporting frontline teams, Boards and key stakeholders in thinking differently and innovatively whilst using robust project and change management approaches to ensure efficient delivery.
Michael Gemson – BSc (Economics), ACA
Michael is an experienced finance professional whose extensive NHS work is complemented by commercial experience in senior finance roles in global corporations, including Motorola and Virgin Media. His NHS experience covers such areas as turnaround and cost reduction; due diligence; bid support on the merger of entities and services; strategic advice and financial modelling; cash flow management; advice and support to GP consortia; whole health economy modelling; FT applications; financial benchmarking; PFI; corporate finance and other technical advice. He also has extensive experience of business case development (values from < £1m to > £400m) and as an expert technical reviewer of business cases.
Jude Goddard – BSc MA Health Service Studies, Mediator Psychotherapist
Jude is a highly skilled facilitator and organisational development consultant. One of her key strengths is being able to work with diverse groups of stakeholders helping to create outcomes that are jointly owned. Jude is expert at enabling effective long-lasting change at a strategic level. She provides expert consultancy support to providers and commissioners in strategic planning, team development, project management, change management and stakeholder engagement.
Darren Grayson – BA (Hons), MA, Diploma in Health Services Management
Darren has 28 years’ experience in the NHS, with nearly 14 years as a CEO of both commissioning and provider organisations. As both a commissioner and provider he has led major strategic change programmes across large and complex health and care systems including major reconfigurations of acute services and mental health services. He has also had spells working for Strategic Health Authorities directing large scale change programmes and in 2006 he was part of a team that conducted a review of the implementation of Public Service Agreements across Whitehall for the No 10 Delivery Unit. He has a particular interest in designing and delivering strategic change and in supporting organisations and health and care systems to collaborate to achieve improved outcomes for patients and taxpayers. He also has a passion for enabling patients, clinicians and managers to work together to improve the long term clinical and financial sustainability of services and organisations, including new organisational models.
Mark Green – MA, CIPD Chartered Member
Mark has worked in and with the health and care sector for almost 20 years. A values driven, passionate, and engaging leader with presence to make a positive impact through defining solutions in a creative, innovative and pragmatic way. Strategically focused with vision and the ability to inspire others. Continually stretches current thinking with a successful record of shifting patterns of behaviour through connecting people to their purpose.
Prior to founding his own consultancy, Mark led the Organisational Effectiveness (OE) Practice within Deloitte’s UK Board Advisory business. A Chartered Member of the Institute of Personnel and Development, he qualified as a coach in 2009. Mark works with a broad range of clients from Chief Officers to highly skilled individuals wanting to unlock potential while improving effectiveness.
Wayne Greenwood – BA Economics, BEng Mechanical Engineering, MBA, ILM Executive Coach
Wayne is a highly experienced consultant and change manager, specialising in leading the delivery of significant change in organisations, bringing highly effective personal leadership and know-how to turnaround performance. Following ten years as an engineer in the automotive industry, Wayne has deployed the skills and techniques learned in numerous sectors, focusing on healthcare for the last fifteen years, in which time he has developed national programmes, architected system wide change, and led organisations to meet their most difficult challenges. He is intensely practical and leads teams in an engaging and hands on style.
Simon Hackwell – BA (Hons), MBA, MSP & PRINCE 2 Practitioner, NLP Practitioner
A highly regarded and extensively experienced NHS Director with a strong commercial background offering independent consultancy and interim management. Recently Board Director at large Foundation Trust with strategy and business development portfolio. Previously 12 years in senior leadership roles at KPMG and Arthur Andersen. Particular expertise in NHS policy and strategy, programme direction of large change and transformation programmes, business and commercial development and the complete lifecycle around mergers and acquisitions.
David Hambleton – Mb ChB, FRCP, MFPH
David is an exceptional leader with a wealth of NHS experience in CEO and Board level positions in provider and commissioning organisations. Built on forging multi-agency partnerships, sustained throughout challenging situations, he is a strong advocate of a new type of system leadership for complex environments. Together with his drive for empowerment of front-line staff to do what is ‘best for person, best for system’ he has an impressive track record in delivering service reconfiguration and genuine transformational change. He is focused on improving health for a population by working across different sectors using meaningful engagement and co-production.
Colette Hamilton – MSc Psychological Studies, MBA Health Executive
Colette is an expert in clinical service transformation and performance turnaround, with NHS and international experience. She has delivered successful health needs assessment; joined up commissioning projects and public/private delivery vehicles. She has been a health system management consultant for more than 11 years, formerly with PwC. She has a clinical background and has also held substantial operational NHS management roles, spanning cancer networks and acute, community and mental health services. Colette has significant commercial savvy and expertise drawn from recent private sector experience and senior leadership roles in the medical technology industry.
Guy Hamilton – BA (Hons)
Guy is an experienced consultant with expertise in activity and capacity planning for commissioners and providers. He has project managed information & reporting for integrated care systems for whole health economies (including population risk profiling), managed IM&T deployments in primary care such as electronic prescribing working closely with Connecting for Health. He has also recently provided analytical input into lean transformation projects in secondary care, reconfiguration projects reflecting commissioning intentions as part of an FBC and developed performance metrics for new integrated services.
Duncan Harper – DipM, MBA, PhD, ACIM, MRSC
Duncan has performed healthcare-based improvement projects in the UK, USA, Saudi Arabia and India and specialises in a broad range of healthcare consulting activities. He is highly experienced in quality and efficiency improvement, has installed project management tools with commissioners and Acute providers and has worked with healthcare providers using elements from LEAN and six-sigma.
Duncan’s provider domains of expertise include operating theatre efficiency, patient flow improvements, supply chain optimisation, clinical practice consistency and procurement. He has supported CIP and QIPP plan development with providers and commissioners. Most notably Duncan has acted as an interim Integration Director overseeing the BCF programme at Brent, and has set up a PMO for a 70-hospital transformation programme for the Ministry of Health in Saudi Arabia.
Julie Haywood – Executive MBA, MA, BA (Hons)
Julie has extensive local government and NHS experience within the UK going back to 1995. She has operated across a variety of portfolios at senior manager level including mental health, offender health and older people. She has overseen large and small scale capital projects and has specialised in programmes of work focused on integration and system alignment. Julie has international experience working at Director level in healthcare strategic planning, best practice development, data interpretation/application and health service re-design in the largest integrated public healthcare system in Canada. Julie’s main areas of expertise are in programme management, stakeholder participation, service transformation and organisational assurance.
Dr Heather Heathfield – BSc, MSc, PhD
Heather brings academic methods and rigour to health and social care consultancy assignments in the public and third sectors. She specialises in evaluation, insight research, and public patient consultation and engagement. She has extensive experience of evaluating new models of care and commissioning, including several of the integrated care pioneer sites. She is an associate director of Hygeian Consulting.
Anthony Henshall – BA (Hons) Social Science, PhD, PRINCE 2
Anthony is an experienced senior NHS professional with expertise in both commissioning and public health: identifying innovation and implementing change across organisations to optimize healthcare for patients. He specialises in transformational change, service redesign and QIPP/CIP initiatives. Anthony has the skills to translate complex and often contradictory information into a form suitable for board, commissioning and QIPP/CIP decision-making. He has a track record in engaging with lead clinicians and commissioners as trusted partners and employs a leadership style which relies more upon persuasion, political currency and shared interests to create the conditions for the right decision to happen.
Karin Hogsander – MSc
Karin is a very experienced Strategy, Commercial and Business Development expert in Healthcare. She spent three years in JP Morgan financing healthcare businesses, and nearly seven years as a Healthcare strategy management consultant with the Boston Consulting Group. After moving into industry, she has been working with business development and commercial negotiations; most recently with Circle. At Circle, she managed commercial processes (bidding, contract negotiations, closing) involving different types of NHS organisations as well as commercial partners. She has also worked extensively with investment evaluations: recommendation go/no go, preparation of investment case and documentation needed for approval, building of internal consensus and presentations for final investment and process approval. In addition, she has project managed several high-profile projects including launching SearchMedica (the clinical search engine) across four countries and the first phases of Circle’s bid for the management of Hinchingbrooke HealthCare Trust.
Nigel Hopps – MBA, BA (Hons)
Nigel is a process improvement expert and programme manager with a track record of delivering change from both within the NHS and as an experienced consultant. He has an understanding and a practical aptitude for the design and implementation of change based on an agreed strategic vision. He can mobilise different professionals and different agendas around common values, goals and objectives. Nigel is a Master Practitioner of NLP and an experienced mentor and coach, achieving successful outcomes with NHS staff as well as clients from other sectors.
Greg Horn – MSc, BSc
Greg offers broad experience from a diverse career in the Health, Education and Defence sectors both as a senior manager and latterly consultant. His 10 years of experience within the Healthcare sector spans commissioner, provider and regulator at CCG, trust, regional and national levels. Greg’s core interest is around performance improvement and assurance with a particular emphasis on establishing the governance around and driving forward portfolios of work to increase value in the delivery of healthcare.
Liz Howarth – BSc Mangt & French, Black Belt Leansix Sigma, PG Diploma Counselling for Organisational Change
A highly experienced and effective leader with specialist skills in the implementation of complex change in health and social care. Successfully led strategic and operational change programmes, within and across organisations, facing budgetary, performance and clinical challenge through clear leadership, engagement and coaching. Has a deep understanding of transformational methodologies and service redesign being a LeanSix Sigma Black Belt. A wealth of experience in the area of integration across health and social care. Worked with both senior executives and staff on the design and delivery of vertical integration programmes, pathways and clinical networks, within the NHS, and horizontal integration with social care. Understands the language, ethos and culture of both sectors.
Robert Hudson – BA, MBA, Chartered Accountant, Chartered Public Finance Accountant
Robert is a senior finance professional with 29 years’ experience of the healthcare sector, working with provider and commissioning organisations as well as for advisory firms supporting the public sector. He qualified in the NHS in Scotland then worked for acute trusts and advisory firms in England before moving into interim and freelance consultancy roles.
He provides expert consultancy support and interim operational leadership to finance teams along with strategic financial planning, business cases, financial planning and recovery.
Amanda Hume – BA(Hons), MBA, FCIPD
Amanda is an exceptional senior leader who has worked in the NHS as a Chief Executive and various other senior roles, leading highly complex transformation programmes and strategic planning, combining her unique blend of managerial, leadership, HR and OD skills to deliver successful and sustainable change. She has a breadth and depth of experience across multiple sectors including primary, secondary, mental health and working with social care and voluntary organisations. She has a passion for developing others and focusing on creating the right environment and conditions for people to thrive and succeed for the benefit of patients and citizens.
Andrew Hyslop – BA (Hons) Economics, CIPFA, Certificate in Health Economics
Andrew is a qualified accountant with 25 years unbroken experience in three key sectors of healthcare activity: commissioning, acute hospital management and the independent sector. For the last 11 years, he has focused upon the consultancy and interim fields. His work is diverse and essentially focused upon supporting NHS organisations with the development of their strategy or commercial initiatives and facilitating the entry of commercial organisations into the NHS market. He blends commercial experience and outlook with a detailed operational and strategic understanding of the NHS. This typically revolves around major capital investment projects, the development of a market strategy and procurement opportunities.
Louise Inman – BA (Hons) Modern History (Oxon), MSc International Public Policy
Louise is an experienced health and social care consultant with expertise in US and UK health and social care policy. Louise is an able project manager with experience of managing high profile projects and leading multi-disciplinary delivery teams. She has an excellent track record in maintaining good client relationships with senior NHS and Local Authority teams. Louise is adept at quickly grasping the intricacies of new and complex policy areas and their strategic implications. Louise has specific experience in business case development, strategic planning, stakeholder engagement, report writing and bid preparation.
Peter Jenkinson – PG Dip Computing, ITIL and MSP
Peter is an experienced health informatics professional specialising in business case development, stakeholder engagement, programme and product development and service delivery. He provides professional informatics support to shared services, commissioners, providers and across health economies.
Peter holds professional registration with both the British Computer Society (BCS MBCS) and the UK Council for Health Informatics Profession (UKCHIP Level 3).
Gareth Jones – BA (Hons), MIHM, DipHSM
Gareth has 30 years’ experience in healthcare as an NHS manager, mainly in the acute sector, as a policy lead at the Department of Health and in health and whole system consultancy. He therefore combines hands-on experience of management, service delivery and partnership working with a national policy role and the realities of delivering change and sustainable service improvement. Gareth is a managing consultant and senior project manager specialising in strategic review and reconfiguration, service redesign and integration, pathology modernisation, clinical and stakeholder engagement and planning for capital investment – delivering innovative, clinically focused solutions, translating strategy into action.
Lucy Kalogerides – BSc (Hons) Health Service Management, RGN, RSCN
A nurse by background, Lucy’s passion is to develop health facilities that are planned around the patient’s needs, providing a facility that enables efficient and effective working that facilitates a modern model of a director at Capita Consulting and Tribal Consulting for 6 years. Previously she has worked as a health planning management consultant care. Lucy became an independent consultant in June 2013 having been a director at Capita Consulting and Tribal Consulting for 6 years. Previously she has worked as a health planning management consultant.
Alan Kent – BSc (Hons) CIPFA
Alan is a managing consultant, project manager and qualified accountant with 28 years health experience, initially as finance director of a large acute trust before moving into consultancy, the last 16 years of which were with Finnamore Ltd. He is a specialist in business cases, healthcare strategy, estate strategies, business development, service redesign, financial planning and financial modelling. Alan has provided financial, general consultancy and project management input to dozens of SOCs, outline and full business cases. Projects include acute and mental health services and facilities as well as for community hospitals, primary care and core IT systems.
Jane King – MBA DMS MA [Hons] DipLit [Open]
Jane is an experienced health consultant with a career background operating at board level across NHS commissioning and provider organisations. For the last fifteen years she has worked in recruitment, leadership development and talent management at the most senior levels in the NHS. She has particular interests in governance and board development and in working with clinical leaders as a coach and mentor. Jane designs and facilitates workshops, away-days and other development events, designs e-learning materials and writes extensively for the Open University Business School on leadership and change management.
Martin Land – BA, MSc, DipHSM
Martin is an experienced health economist, consultant and researcher with over twenty years’ experience supporting organisational change, people development and service improvement, mainly in the NHS. With experience across healthcare and having delivered projects at national, regional and local levels, Martin has skills that have proven valuable to the NHS, independent and wider public sectors. Enthusiastic and energetic, Martin has a reputation for delivery and particular capacity for project management and developing solutions to tackle the emerging challenges that organisations face.
Jim Lane – BA (Hons)
Jim is an experienced and skilled consultant with the rare combination of analytical skill, healthcare expertise and pragmatism. In a domain filled with complexity, Jim has a special knack for simplifying. He was recently the lead for modelling and analytics across the UK consulting practice of a Fortune 500 company. He will stimulate you to interrogate data from multiple perspectives and help drive insights to improve performance. Focusing on health informatics and business intelligence, Jim specialises in developing insights for non-technical audiences in areas such as performance analysis, demand and capacity modelling, workforce modelling and waiting list forecasting.
Mike Leaf – MSc, PG Diploma, BA
Mike is a down to earth, outcome-focused and value-driven former public sector leader with a passion for facilitating and developing multi-agency/ professional partnerships that deliver. He is a former Executive Director of Public Health (NHS) and Director of Health Improvement (Local Government), and over has 30 years’ experience working within the NHS, Local Government and the Third Sector, the majority at a senior leadership level. With a professional background in health improvement, Mike has extensive experience of strategic place-based partnership working and system leadership, and has led and delivered numerous improvement strategies, change management, quality improvement and development programmes.
Andrew Leeson – BSc (Hons), ACA
Andrew is an experienced health consultant and Associate Director of Hygeian, who specialises in option appraisals, business cases and financial and performance improvement. He has worked in health care consultancy for over 20 years at Deloitte, PWC, Secta and Tribal. He provides expert consultancy support to providers and commissioners in strategic planning, financial management, project management, change management, stakeholder engagement and bid preparation.
Rebecca leads Clinical and Organisational Change Programmes to implement Innovative Strategies. These include the integration of Acute Services, Chronic Disease Management Models, Primary Care, Mental Health, Children’s Services, ICT Redesign Programmes, Local Health Community Resilience Planning, Performance and Commissioning Services. An emphasis on 7-day service delivery and working to achieve a 2020 paperless NHS. Her focus is on integrating people, process and technology to deliver high quality care. Specialties: Leadership, Change & Transformation, Service Improvement, Performance Management, Clinical Reprovision of Services and Management Consultancy.
Karen operates as a senior and sought-after Strategic Thought Partner and leadership development practitioner. With her background as creator and Managing Director of the NHS Leadership Academy and Director of Leadership at the King’s Fund she has established a deserved reputation and track record for success and is regarded as an authoritative source on leadership. She designed and delivered award winning programmes for leaders from graduate entry to national CEOs.
As an accomplished facilitator of both small and large groups where there are difficult issues to face Karen offers challenge and questioning so that fundamental problems are addressed and resolved.
Colin Lynch – LLB (Hons)
Working with NHS and private sector healthcare clients since 1996, Colin provides commercial, contractual, major project negotiation and risk mitigation advice. Previously national lead across all corporate, commercial and project work for Capsticks Solicitors, Colin has led legal, wider professional advisory and client teams on most types of healthcare industry projects and programmes. He has been lead advisor on over 40 successful NHS and private healthcare capital projects, joint ventures, outsourcings, public private partnerships, acquisitions and service reconfigurations. Colin also has a very successful track record in providing contract tendering support and training to clients. He also specialises in major and complex public procurement initiatives, having many times supported healthcare commissioners and providers.
Helen McAndrew – BA
Helen has over 20 years’ experience in leadership roles in consulting services, private equity and the NHS. She has successfully delivered transformation and change programmes across Acute and Community Trusts as a Programme Director. She has also worked in a substantive post as the Interim Associate Director for Corporate Services for a large CSU. Helen has led comprehensive reviews in the NHS which are presented to boards with a proposal to change or improve a particular service or function or pathway. She has led teams of consultants and NHS staff in joint programmes of transformation and change to deliver financial, quality and service benefits identified in the review.
Denise McLellan – LLB (Hons), DipHSM
A highly motivated and experienced leader, Denise is committed to empowering others to improve health and social care outcomes for local people. She has extensive CEO level experience and has worked across a wide variety of sectors and programmes: commissioning and providing, operations and strategy; acute, mental health and primary care. She is particularly interested in working with leaders across systems or organisations to tackle difficult and or longstanding issues.
Helen McMaster – BSc Psychology
Helen is an independent consultant in healthcare and education. Having spent the first part of her career as a government employee in Canada and England, since 1999 she has been working as a consultant on projects with all levels of government (local, national and international) as well as private and non-profit organisations. She has extensive population health, partnership development/engagement, research, and project management experience with projects on a range of topics.
Stefan Mieczkowski – BSc Soc Sci (Psy), MBA Cranfield University School of Management
Stefan is an experienced consultant and change agent with executive board level experience. He has a track record of successful operational and financial turnaround, organisational strategy and business development, spanning 15 years in healthcare. Stefan is experienced in a broad range of settings including mental health, acute, urgent and emergency services, primary care and community / local authority services. Stefan comes from a commercial background having achieved his MBA at Cranfield and worked in health-related industry. Stefan is expert in applied Lean methods and coaches’ senior leaders in Lean management, business development and people management.
Hugo Minney – BA (Hons), PhD, SROI AccP, PRINCE 2
Hugo is a PRINCE2 qualified project and programme manager with a strong background in the UK public, community and voluntary sector. Hugo has worked in Cap Gemini Ernst & Young, NHS Modernisation Agency, Improvement Academy for Health and Social Care and the Sector Skills Development Agencies, and the Information Centre for health and social care. Hugo is a fully accredited Social Return on Investment (SROI) practitioner and a GP practice manager within a Clinical Commissioning Group (CCG). He has worked with local authorities, third sector organisations and NHS, and manages a charity (B12d).
Stuart is a highly experienced business transformation expert, with over 12 years combined operational management experience in consulting and industry both within the UK and internationally. An experienced improvement expert, he has significant experience and track record in delivering large and complex engagements within the public and private sectors. He has held senior roles within industry and consulting, working for and alongside the big four consulting firms. A proven deliverer, he has led numerous business transformation solutions across a diverse range of sectors and industries leading high profile programmes in the public sector.
Angela Murray – BA (Hons) Public Administration, Post Graduate Management Diploma
A highly capable Business Development Director who brings drive, new ideas and a reputation for creating and converting business opportunities, establishing successful and sustainable business partnerships and delivering large complex sales bids to tight deadlines. An excellent communicator, Angela works strategically but is comfortable adopting a hands-on approach and an eye for detail where required. Passionate about health and care, Angela led Business Development for the Health Consulting businesses in Capita and Tribal for 12 years and before that was VP Business Development at McKesson, a US-owned IT services company.
Dr Shivam Natarajan – MS, FRCS, MBA
is a highly qualified healthcare management consultant with over 25
years managerial, consulting and clinical transformation experience
in both public and private sectors and significant international
consulting experience. Successfully forming business oriented
cost-effective approaches to healthcare transformation with a strong
focus on business change, benefits realisation and stakeholder
engagement. Highly experienced in process redesign and developing
strategies for enterprise wide transformation. He provides a unique
combination of strong healthcare domain knowledge, program management
and senior stakeholder engagement skills.
His past roles include; technology led transformation in acute hospitals, developing whole system integrated care across multiple providers, strategy and implementation for an NHS STP footprint, developing and procuring new care models with specific focus on care closer to home.
Sara Naylor – BA (Hons), Dip Newspaper Journalism, CIM
Sara is an experienced marketing communications consultant drawing on her experience as a successful national newspaper journalist and editor. After a decade in journalism, she joined a major communications agency and regularly collaborated with Tribal Group on joint healthcare projects. She has extensive healthcare experience, in the public and private sectors, offering strategic and tactical advice and support to a range of clients including the Department of Health, NHS local and national organisations and private hospitals.
Colette O’Kane – RGN, MSc, Registered Partner to Deliver Denison Organisational Diagnostic
Colette brings a wealth of experience in cross-system and organisational development, service improvement, user & carer consultation. An expert facilitator with experience in developing and delivering large scale complex events. She is also registered with Denison Consulting to deliver the Denison Organisational Culture Diagnostic. Good humoured and energetic with demonstrated credibility working at grass roots or strategically. Over 20 years nursing, NHS research and managerial experience – including the delivery of national clinical development programmes. Followed by 10 years of consulting and project delivery, working in strategic, provider and commissioner organisations. Colette has an MSc in Health Research and Evaluation.
Jody O’Neill – BAI, BA Engineering, Postgraduate Diploma Business Studies, Master, Association of Productivity Specialists
Jody has a driving ambition and passion to improve our healthcare. He has extensive healthcare consulting experience within both the private and public sectors. He has also experience in managing and running a private community service provider. Over the last 25 years Jody has delivered over 40 successful strategic and operational improvement programmes with the community, acute and mental health sectors. He has strong diagnostic, solution design and project implementation skills and has excellent client relationship management skills.
Peter O’Neill – ACCA, BA (Hons) Accountancy & Financial Management
An experienced turnaround professional with a finance background, and strong operational knowledge; having worked in turnaround or related roles for the majority of the last 13 years. A significant element of experience in the acute sector, either as Turnaround Director or senior finance/turnaround roles; including a spell managing a clinical division. In addition to the acute based experience, has led a commissioner QIPP program across 4 PCTs and completed 2 recent QIPP consultancy assignments at Midlands based CCGs.
Manjit Obhrai – B Med Sci MBBS
Manjit is the recent Medical Director of Mid Staffordshire NHS Foundation Trust. Recruited following the Health Care Commission report in April 2009, he was also the deputy CEO for just under a year. He has extensive experience as a clinician, senior clinical manager and executive director. He was a member of a new executive team who have helped restore public confidence in the hospital. He has worked with all the stakeholders to ensure the hospital is delivering safe, high quality service and is accountable to the public it serves. He has worked with the regulators including Monitor, CQC, SHA, PCT and the emergent CCGs to improve services for patients.
Georgina Owen – M. Des (Eng), DIC, BSC
Georgina has 20+ years experience delivering transformation in Adult Social Care and Health. She works closely with teams to listen, co-produce solutions with them and then coach to deliver the change in practice. Key skills include cross organisational programme/project management and creating practical solutions to complex problems. Georgina comes from a social solution design background with a Masters Degree in design, and the ethos of delivering value to the person receiving support, underpins all her work. In addition, Georgina is also a Director at LTE Scientific, a leading European manufacturer and supplier of laboratory/medical equipment with around £6m pa turnover.
Matt Palfrey – ACCA Part Qualified, PRINCE 2
An experienced consultant with a background in NHS financial and activity modelling. Matt has worked in the NHS for 18 years in a variety of roles with the finance function. He has successfully led on Patient Level Costing implementation projects and Reference Costs submissions. Matt has recently been working with Provider and Commissioning organisations to restructure capacity and service provision across a region-wide health system. His strengths are an in-depth knowledge of acute NHS activity and datasets, and ability to develop and communicate large, complex models for use by operational and clinical staff.
Kristy Parnell – BSc Sociology, MSP, PRINCE 2, SIX Sigma/LEAN Green Belt
Kristy is an experienced Programme Manager who specialises in leading organisations and teams through change, quality improvement and service redesign. She has worked within the healthcare sector for 13 years; her portfolio has included the DoH Productive Care Workstream & The Productive Ward. Kristy provides expert consultancy in strategic planning, project & programme management, change management, stakeholder engagement, workshop design and facilitation. Recently she has supported the redesign of Children’s Therapy services for a Community Partnership Trust and is facilitating a national programme of work to review workforce and workload assessment tools related to safe staffing in mental health services.
Rodney Paul – PRINCE 2
Rodney has extensive Programme and Project Management expertise in the implementation of large scale and complex IM&T projects. Having spent 15 years in the NHS where he was responsible for leading the implementation of a fully integrated system into Burton Hospitals. He spent 5 years working for a leading healthcare consultancy on IM&T strategy before joining Care UK. He was responsible for the implementation of IM&T solutions, including the West Midlands Diagnostic service and Manchester CATS. He led the implementing of IT systems across 120 residential homes. His most recent assignment has been the implementation and leading the change management of IT at the Nightingale hospital.
Andrew Pepper – FCCA
Andrew is an experienced Executive Leader with extensive experience gained in the NHS which has included both organisational and system leadership. Andrew’s collaborative approach seeks to work through complexity in order to create synergy, integration and innovation. He combines strategic vision with strong interpersonal and communication skills and enjoys developing new thinking that adds real and long term value to patients, families, carers and communities; through building trust and new relationships; and working as part of a high-performing team. Andrew has worked at system-level in a leading ICS and has over five years’ experience as a Chief Financial Officer in the commissioning sector as well as significant senior acute experience providing a firm foundation for governance and financial leadership at organisation and system levels.
Jay Rebbeck – BAMA Experimental Psychology
Highly experienced strategic healthcare director used to working at the most senior levels of the NHS and central government. Jay has developed strategic cases for change to support service reconfigurations for Acute Providers and is currently advising a large Commissioning Support Unit in how to develop a strong, commercially successful business that delivers excellent commissioning services. Jay has a deep understanding of the current commissioning reforms having been an advisor to NHS England’s Business Development Unit.Previously led a series of complex high-profile strategy engagements in Acute Trusts, Department of Health, Monitor, PCTs and UK central government.
Diane Reeves – MB, BS, BSc, MA, MBA, MRCGP, DRCOG
Experienced and highly credible leader and influencer with longstanding successful Board level experience of delivering large scale service transformation across organisational boundaries, quality and improvement outcomes and inequalities reductions. I have extensive senior NHS management experience at Director and Chief Executive level, including Medical Director across 4 PCTs, CCG Accountable Officer and NHS lead within local partnerships on women’s, children’s, young people’s mental health and safeguarding. In addition to this I bring a high level of competency in system leadership, partnership working and practitioner and citizen engagement, influencing skills, business planning and organisational development.
Stephanie Reid – MSc (Hons) Microbiology, CPFA, MBA
Stephanie is an experienced service improvement, project and performance manager with strong stakeholder engagement, strategy, information analysis and change management skills. With over 20 years’ experience in the health sector in various performance and service improvement roles, she specialises in developing and using improved information to support transformational change and improved service efficiency and effectiveness in health and care settings. Stephanie also has experience of working in other public and private sector organisations in various consultancy assignments where she has focused on tactical and strategic service development and marketing plans, resource planning and change management.
Owen Richards – MA, BA, DipHSM, FlnstLM, MHSM
Owen has a passion for using evidence to drive change in commissioning, combining patient experience with data and best clinical practice to redesign pathways. This passion also extends into organisational/leadership development. Owen has a long history in commissioning healthcare (in partnership with local government), from primary care through to acute services, with a commitment to clinical engagement. As well as director level experience in commissioning, he has worked on the national RightCare programme, and supporting regeneration programmes. He brings knowledge of the voluntary and community sector. Owen is an experienced facilitator and trainer.
Eleanor Rollason – MSc Health Policy & Management, PG Diploma Management, Diploma in Chiropody & Podiatric Medicine
Eleanor has over 25 years’ experience working across the health and care sector, having held a range of clinical, operational, advisory and leadership positions. She has excellent industry insight, extensive specialist knowledge and an outstanding track record for creating and delivering proactive and sustainable solutions with individual organisations and challenged health and care systems. The breadth and depth of experience Eleanor holds of driving quality, productivity and efficiency improvements enables her to rapidly assess situations, make valued recommendations and most importantly implement sustainable change which delivers tangible benefits. Eleanor’s personal experiences of cross system working means that she has the vision, knowledge and capability to support systems in re-orientating care from acute to primary, community and social care settings.
Geoff Rossington – BA (Hons)
Geoff started his career as an efficiency expert in industry after which he joined the NWRHA in its internal consultancy department specialising in performance improvement, VfM initiatives and market testing support services. He then joined Coopers & Lybrand as a healthcare consultant and worked on a variety of projects that led into the first wave of NHS PFI schemes. Since then he has advised a number of clients on various transactions including TCS and the acquisition of an ISTC. He specialises in business cases, transactions support and programme management.
John Rostill – IAHSA,OBE
John is an accomplished goal-orientated NHS professional with a comprehensive breadth of expertise, John is a proactive and pragmatic manager with significant experience at Chief Executive level. He is particularly skilled at managing change in complex environments, with extensive workforce and HR skills. Possessing excellent communication, negotiation, and interpersonal skills and emotional intelligence, John is well versed in working with all sectors and establishing effective relationships. He has a proven record of accomplishment in delivering major projects to budget and timescales and thrives in highly pressurised and challenging working environments.
Maddy Ruff – MMedSci Primary Healthcare, Institute of Personnel Management Diploma, Postgraduate Diploma in Coaching Practice
Maddy’s career with the NHS spans more than 30 years and she has extensive experience in both the Provider and Commissioning environments. She has made significant contribution to both regional and national policy initiatives, and was a member of the Executive Team who led successfully, the development of a first wave of Integrated Care Systems (ICS). She has been a CCG Chief Accountable Officer, MD of two CSU’s and held a range of other Board level appointments. Maddy is a clear strategic thinker with the ability to translate a complex environment into well-defined corporate strategy and change journey. She is a highly motivated leader with a drive for improvement and outcomes focussed on people and communities. Maddy has wide-ranging experience of leading system-wide transformational change across organisational boundaries, within complicated and politically sensitive environments. As a trained coach, mentor and mediator, Maddy is people-focused, and inspires individuals and teams to become their best through continuous development and stretch.
John Rutter – MSc lean; HND; Post Grad Dip. Production Control
John is a highly experienced transformation specialist using his knowledge of lean and coaching skills to lead and train healthcare professionals to redesign their care pathways to improve patient outcomes and trust performance measures. After leaving Nissan in 1994 he focused on applying ‘Lean’ in many industries including the military. He joined Simpler Consulting in 2005 and after a four-year career set up his own business focussing on healthcare as an external ‘Lean’ consultant and latterly Programme Director responsible for achievement of the CIP target for an acute Trust. Projects launched by John six years ago are still being recognised in the HSJ as exemplar improvement programmes. Latterly his latest roles have been as Transformation/ PMO Director responsible for Trust turnaround / CIP achievement.
Dr Mike Sadler – BMBS (Nottingham), MSc, DCH, DRCOG, BMedSci
is Clinical Non-Executive Director at University Hospital Southampton
NHS Foundation Trust and works as a consultant on a wide range of
health and social care services.
Mike was a GP principal before moving into health services management. He was Deputy Director of Public Health in Portsmouth, before several senior clinical leadership roles in national organisations in both public and private sector, including as Chief Operating Officer at NHS Direct, and for Serco’s Health Division, and as Director of Health and Social Care in local government. He also worked as a GP Specialist Adviser for the CQC for two years.
Kate Salsbury – BSc Hons MA, PRINCE2 and MSP
Kate is an experienced Informatics specialist who became a consultant after 17 years in the NHS, the major part of which was spent in managing Health Informatics Services. Kate has extensive experience of developing and implementing IM&T strategies, business cases, benefits planning and management, solution procurement, undertaking informatics service reviews and delivering complex strategic IM&T programmes.
Yasir Samir – BA (Hons), MA, Prince 2 certified, International Coaching Federation Certification
Yasir is strategic, innovative, dependable & enthusiastic. He’s very much a results-driven team player. He has a natural edge for strategy combined with articulate change and programme management skills. Although his primary focus is creating clarity of corporate strategy in changing environments, his strong background in technology and knowledge management has meant that recent roles have had a focus on a client’s communications & information systems, web and social media. Even when initially employed as a strategist, he has ended up as a chief information officer as this is the area where he has been able to bring the strategic vision to fruition.
Patricia Sandall – BSc (Hons), MBA (Distinction), Accredited Lean Sigma Black Belt
Patricia has extensive experience in the Healthcare sector and has been a practitioner in process improvement and change management for 8 years. She has successfully applied these approaches in acute and community settings in the NHS, in addition to non-hospital-based processes involving information flows, healthcare regulation and pharmaceutical processes. Patricia is an accomplished trainer in change management and process improvement methodology. Prior to changing to a career in consultancy, Patricia worked for a major Pharmaceutical company for 14 years and gained broad experience in R&D, clinical and commercial supply chain management and drug regulatory affairs. She has significant experience of leading geographically diverse teams based in the USA, Sweden, Japan and China.
John Seaman – MSc, BSc
John is a chartered engineer and programme manager with a strong record of achievement in health consulting. He provides NHS clients with strategic, procurement, IT, technical, financial, leadership, client and stakeholder relationship building skills. John has particular experience in setting up technically complex programmes for clients with broad project portfolios and has acted as Programme Manager for key initiatives such as the NHS Secondary Uses Service , the Healthcare Commission’s Performance rating system, and a major programme to deliver commissioning support tools to nine PCTs.
Jo Setters – BA, MSc
Jo has extensive experience in the health sector with a focus on research, evaluation and performance and financial assessment. As an independent researcher, he has worked on a wide range of projects including economic evaluations and financial modelling; technology assessments; service evaluations and academic evidence reviews. In addition to the health sector he has worked with immigration and homelessness agencies and worked in the UK and abroad. Jo previously worked for the national health service regulator in England designing systems for assessing the quality of health care and is a regularly published freelance writer.
Steve Sewell – MSc Project & Programme Management, MBA
A programme and change leader, with many years of experience. He has successfully delivered significant transformation in high profile and challenging health and social care service environments. These include situations involving multiple organisations across health sectors, politics within and across organisations, many varied perspectives and complex dynamics. Through a people-centred approach, he has achieved a wide range of outcomes from improving services for customers/patients/clients, lifting regulator warnings, performance improvements, culture shifts, improved change capabilities and financial improvements.
Marion Sharpe – BA, MBA, ACMA
Marion has over 20 years’ experience of health service consultancy with a background in management accounting in the private sector. She has extensive experience of working on business cases for NHS investment projects including acute and non-acute schemes for both major redevelopments and smaller schemes. Her other health consultancy experience includes business planning, project management and the preparation of public consultation documents. She worked in healthcare consulting with Secta and Tribal for over fifteen years.
Michael Shaw – BSc (Hons), Nye Bevan Executive Leadership, MSP, KATA Improvement Coach
Michael is a highly experienced, ideas oriented and resilient large-scale change consultant & improvement coach with over 15 years’ experience leading on significant NHS organisational & care system change. A knowledge leader, insightful and politically astute, able to interpret his environment and understand the impact of change on the organisation and system. Accomplished at creating high performing teams who produce outstanding results. Experienced in spearheading, co-designing and delivering multi-million-pound programmes of change encompassing structure, pathway, cultural development, digital, operational & programme management solutions leading to improvements in patient quality, operational performance & productivity.
Chris Sherwood – B.Arch (Honours Class 1), ARB registered architect
Chris is an architect who has specialised in healthcare projects for most of his long career. He has extensive experience in the design of major hospital developments, and strategic hospital planning. He worked for 21 years at Nightingale Associates, now IBI Nightingale, becoming a Partner and Director. Chris has spoken at international conferences, has carried out peer reviews for international hospital clients and the NHS Design Review Panel, and currently sits on the executive committee of Architects for Health. He can undertake all aspects of the strategic and detailed planning of healthcare projects, reflecting current international practice and developments.
Graham Smith – MA, ACA, BA
Graham is a chartered accountant with over 20 years’ financial and commercial experience in both private and public sectors. He has spent time on secondment to the FT assessment team at Monitor and provides expert consultancy to acute and ambulance trusts and CSUs. He has worked alongside BDO’s healthcare advisory team. He specialises in strategic development, financial management and project management. His work in the private sector is mainly focused on corporate acquisitions.
Lynne Stobbart – PhD Health Services Research, MSc Health Sciences
Lynne is an experienced health services researcher bringing pragmatism and academic rigour to project design, management, delivery and evaluation. She has worked collaboratively with a range of service users, providers and commissioners, across various primary and secondary healthcare settings and also within the prison healthcare service. Her experience on an NHS Research Ethics Committee and Clinical Ethics Advisory Group, enables her to underpin her projects with sound ethical critique and rationale. Lynne has also worked closely with patients, charities, patient advocacy groups and the wider public to promote patient and public involvement, engagement and participation in medical research and education.
Karlene Stokes – MCIPS, PRINCE 2
Karlene has extensive health and social care experience, as a procurement category manager, senior commissioner and contract manager. Her roles have spanned both sectors simultaneously, giving her a thorough understanding of stakeholder challenges and system interdependencies associated with their supply chains. She has a deep understanding of the strategic and operational interfaces between Community Services, acute hospital settings and primary care. She is proactive and highly motivated, with a track record of success in the design, development and delivery of supply chain management and complex change programmes. Karlene is an experienced leader and facilitator and has worked extensively at Board level and with senior operational leaders.
Eugene Sullivan – CPFA Hons, INSEAD Business Advisor Programme
Eugene is an experienced public sector auditor, consultant and business advisor. He specialises in change management, transformation, operational reviews of quality and use of resources. He has significant experience in strategic and operational financial management, governance and risk, due diligence and forensic investigations. He worked in the Civil Service for twenty years including seven years with Dept of Health and four at HM Treasury. For eighteen years he led the Public Services Division of RSM Robson Rhodes and built an assurance and advisory practice with fees of close to £30 million. He has worked in health care audit and advisory for over 20 years. He is currently Chair of a national specialist NHS FT.
Rita Symons – BSc, MSc Health Services Management & Public Health, PCert Organisational Research & Leadership
Rita is a highly experienced and versatile consultant, having been a leader in the NHS at Chief Officer level and now trained as a coach and OD specialist. She brings a wealth of experience in strategy, health policy and implementation, programme and business development. She works at a high pace and is focussed on delivery. She has a positive and creative approach, is flexible and works with clients to leave sustained change.
Paul Taylor – BA (Hons) CIPFA
Paul has worked as a financial consultant to the NHS since 2004 after 11 years working substantively in the NHS at Director Level. He is a very experienced finance professional who has held senior positions in a number of different organisations, both in primary and secondary care and the intermediate and national tiers. He offers a breadth of skills in financial, planning, organisational and general management. Active in professional activities at a national level, Paul is a former Chair of the local West Midlands branch of the HfMA Committee; and Winner of the national Outstanding Contribution to HfMA Award.
Rose Taylor – Registered Nurse (Adult), Registered Spec Comm Public Health Nurse, BA (Hons)Healthcare
With 24 years’ NHS clinical and senior management experience Rose moved into consultancy (PwC director – 5yrs) where she led large, complex (STP/ICS/ PCN/ ICP) transformation and capability development programmes. An expert facilitator and collaborator she has a track record of gaining buy-in within and across organisations to deliver results. Motivated by optimising the value of every pound spent to improve outcomes and improving quality and productivity through enabling staff to find joy and meaning in their work, she has provided extensive executive programme coaching as an MSP Practitioner.
Simon Taylor – BA Dip HSM MBA
Simon has a track record of leading multi-agency/disciplinary teams and steering major health and social care change programmes from idea to implementation. He has extensive consultancy and managerial experience of all sectors of care (primary, secondary, tertiary, social and mental health) both in the UK and in the Middle East. His skills encompass strategy formulation, business case preparation, service and facilities planning, stakeholder engagement as well as programme and project management.
Dave Tomlinson – MBA, FCMA, CGMA
Interim Director and Business Management Consultant with 18 years’ success and experience as NHS Director of Finance specialising in community and mental health provision. 18 years’ experience earlier in the private sector. Commercial approach with a wide background in finance, technology, property and change management. Established innovative organisational structures including joint ventures. Well versed in corporate governance and design and development of systems, an experienced Senior Information Risk Owner (SIRO). Trained mentor/coach who makes a genuine difference to people and organisations, he gets satisfaction from knowing that he helps people to go to places that they never thought possible.
Stuart Turnock – BA (Hons), M.Sc (Econ)
Stuart worked for 8 years in health and social services holding posts in research, policy and planning before joining the Audit Commission, where during his 12 years he was a Senior Manager leading their national work on older people’s services. He produced major reports including The Coming of Age (1997) and The Way to Go Home (2000). These two reports had a significant impact on policy and service development, with a resultant greater emphasis on promoting independence, and in ‘whole systems’ thinking. He has also published elsewhere, including at The King’s Fund and in the BMJ, and has carried out study visits abroad e.g., Japan. He has been a consultant for over 11 years, specialising in health improvement, whole systems reviews, strategic review and private healthcare. His academic background is as a medical sociologist and he still holds a particular interest in inequalities and health.
Alan Turrell – BA (Hons), MA, MSc, FCIPS
Alan is a Fellow of the Chartered Institute of Procurement and Supply and in a 36-year NHS career has experience within provider and commissioning organisations. Working at Director level, he has applied his contracting, procurement and project management skills to the management of a broad portfolio of contracts; key service transformation projects, often across organisational boundaries, including urgent care, vascular and stroke services, and locally commissioned primary care services; and to the production of Strategic and Operational Plans.
Alan has pioneered the application of public value management to commissioning in order to promote the delivery of broader community benefits.
Andrew Wainwright – BA (Hons) Public Administration, CPFA
Andrew is an NHS trained accountant with over 30 years of operational and consulting experience of the health sector. He has a broad level of experience in finance, strategy development and change management, investment appraisal and business cases, merger and acquisition, cost reduction and turnaround and service planning. Starting his career as an NHS National Finance Trainee, he held a number of operational roles before moving into consultancy where he spent 25 years with a number of health practices including 30 of the ‘big 4’. In recent years he has worked as a ‘freelance’ either independently or with consulting firms.
David Waller – BSc, MBA, MBCS, CEng CITP
David is a Benefits Management expert, skilled in deriving value from ICT programmes and projects. He also applies the method to develop products and improve services. This has helped major public and private enterprises to determine their business needs and manage the necessary business changes to realise optimum benefits. The NHS Yorkshire Benefits Network he mentors enables him to keep the methodology fresh and at the forefront of service improvement activity. His latest engagements have concentrated on delivering the benefits of electronic patient records.
Christina Walters – BSc (Hons), PhD (Leeds)
Christina Walters is an experienced consultant who brings senior leadership and specialist skills to complex transformation and improvement programmes. She works with executives and boards across the UK health and care sector for commissioners, providers, regulators and membership organisations – independently and in association with other consultancies.
With over 20 years of NHS programme and leadership experience, Christina delivers senior oversight and assurance to business development, strategic planning and programme-driven transformation, improving analysis of performance, quality, outcome value measures in the system.
Christina has a background of academic research in health and biomedical sciences extending to many areas of biotech development and applications to patient care.
David Wells – Fellow of Chartered Institute of Personnel & Development, Post Graduate Degree Personnel Management, Diploma in Management Studies
David’s career spans over 25 years in multi-national public listed, private, Private Equity backed companies and public sector organisations. He has worked in executive and board levels roles within the Pharmaceutical, Bio-tech, Healthcare, Industrial, Insurance and Marine sectors, latterly with the NHS. He has particular skills and experience in supporting senior teams and complex systems with the development and implementation of people strategy, organisational transformation and development interventions.
Peter West – BA, D.Phil
Peter West has spent his career working as a health economist. He has carried out evaluations and investment appraisals of services and strategies for all levels of the NHS, for the Department of Health in England and for health services in Scotland, Ireland and Australia. He has also carried out a number of economic studies in third world countries. Peter is an expert on options appraisal, cost-benefit analysis and, for the pharmaceutical sector, cost-utility studies for NICE and other regulators.
Andy Whiting – BA (Hons), MBA, FCCA
Andy is a qualified accountant and MBA graduate with Board level experience with public and private healthcare providers. A specialist in healthcare strategy, estate strategies, business development, business cases and service redesign, finance and marketing. Andy has 25 years’ experience of working in healthcare. Andy has an in-depth knowledge of strategy development and has developed a niche supporting health providers develop a range of strategies ranging from clinical to estate, IM&T and financial. Andy is particularly skilled at translating models of care into implementable plans.
Clare Wild – Neuro Linguistic Programming Foundation Diploma, PG Cert Organisational Change, Certificate in Managing Health & Social Care
Clare is highly resourceful, dynamic and motivated Business Consultant and, Executive Coach. Offering clients her extensive board, strategic, operational and leadership experience. Clare has had significant exposure and proven success working corporately in the public sector at local, regional and national level. She has a strong skill set in a variety of senior consultant roles including, developing business and strategy, and commissioning accessible, effective and flexible services. Developing and implementing policy through a focus on collaborative working, people and self-development and increasing efficiencies without compromise to quality. Clare is a clear and effective communicator across a diverse range of audiences. She is passionate and always excited by the opportunity to positively influence transformational change in business, service and people.
John Wilderspin – BA (Hons), Dip.HSM
John has worked in the NHS for over 30 years, with extensive Chief Executive experience in both provider and commissioner roles. He has run several large-scale national programmes, most recently as the Integration Director for NHS Improvement. He is a qualified coach, who enjoys working with emerging leaders, and developing teams. John has a strong record of partnership working; particularly with clinicians, and with local government. He has delivered substantial change programmes, including service improvement and turnaround. He is best known for his work on systems leadership, having led the national implementation of Health and Wellbeing Boards.
Carol Williams – MSc Child Health Nursing, BA (Hons) Nurse Education, RGN, RSCN
Carol is an experienced healthcare professional who specialises in nursing and healthcare management and regulation. She has worked as a consultant for three years, working across the NHS and independent sectors. Previously her career was in children’s nursing, mainly at Guy’s & St Thomas NHS Foundation Trust and regulation at the Healthcare Commission and CQC. She provides consultancy services in nursing workforce planning, team building, service redesign and improvement, strategic planning and policy development as well as healthcare registration and regulation.
Fiona Wise – Diploma in Health Services Management
A highly motivated and experienced leader who has been operating at Board level as a Chief Executive for 20 years. Extensive experience of working in highly political environments, reducing complexity and improving performance. Led and developed effective teams through a number of significant service changes. Delivered significant contribution to both regional and national policy initiatives. Now specialising in the provision of interim management and independent consulting services.
Paul Wood – CIPFA, BA Hons Business Studies, Healthcare Performance Improvement Diploma
Paul is an experienced healthcare management consultant who has a strong delivery track record in helping healthcare organisations in both the UK and internationally tackle their cost/ performance or service quality improvement agendas. He has worked in the healthcare sector as a management consultant for PwC, Tribal and Secta as well as undertaking several Executive director secondments. He provides expert consultancy support to both providers and commissioners facing various challenges: from planning ahead with service/financial transformation plans, to whole health/social change system through to financial /operational turnaround scenarios.